Your submission of an order and/or receipt of an order confirmation, automated or otherwise,
does not signify our acceptance of such order. CompuVest reserves the right to cancel any order that we deem necessary,
at our sole discretion, regardless of the order status or whether you have received a confirmation of the order.
We reserve the right to require additional information from you before accepting or processing any order.
Price changes, Errors, and Omissions:
In the event that a product is listed at an incorrect price due to typographical, informational,
technical or other error, CompuVest shall have the right, at our sole discretion, to either honor the displayed price
or refuse/cancel any orders placed for that product at the incorrect price. CompuVest reserves the right to honor or
refuse prices within two days from the time of purchase.
CompuVest always strives to make sure that the information presented online is accurate. CompuVest
is not responsible for typographical errors or technical inaccuracies. In addition, we reserve the right to make
adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements.
The purchaser agrees that if the purchase is cancelled after the close of business on the date that the credit card is charged, and there is no fault by Compuvest, a fifteen percent (15%) fee may be charged at Compuvest's discretion.
WARRANTY periods:
Unless otherwise indicated, the warranty periods are as follows:
NEW RETAIL: These products are supported by the manufacturer and must be returned directly to the manufacturer.
For additional information, please see the
"Manufacturer Tech Support Index."
NEW BULK: (OEM, White Box, and New Pulls). These products come with a 180- day warranty with Compuvest.com that may not be extended.
REFURBISHED: These products are covered by a 45-day warranty
USED: These products are covered by a 30-day warranty
There is no extended warranty on close out or refurbished and used items.
NO WARRANTY for any product with:
Warranty sticker and/or serial number removed by customer.
Physically abused (as described in return policy); any open software (Retail and OEM); missing accessories; rebate taken off and/or registered.
There is no extended warranty on close out or refurbished items.
If you believe a new item you receive is defective, please notify the manufacturer.
Return Merchandise Authorization (RMA) number is required for all returns. RMA number is valid for 14 days (product must be received
by Compuvest.com within 14 days of receipt of RMA).Otherwise warranty for product will be voided.
Customer is responsible for :
matching serial numbers to the invoice; proper packaging of the returned product; all shipping charges to return the product to Compuvest.com.
keeping/ensuring time-frames of RMA and Warranty periods; ensuring all accessories are returned with product; providing return
reason and detailed description of the problem.
insuring RMA number is visible on the shipping label (on shipping label only, do not write on the retail box).
Customer is advised to use carrier with tracking capability, as sender (customer) is fully responsible for shipping the (returned) package.
No refunds will be made after 30 days from date of invoice. Warranty replacement or store credit still remains in effect. No Exceptions. Store credit valid only 90 days from date of issued.
Refund cannot be greater than the item's original purchase price.
A 15% restocking fee will be applied on all returns for refund (UNLESS THE PRODUCT, IN OUR DISCRETION AND BASED ON OUR TESTING,
AS DESCRIBED ABOVE IS DEFECTIVE OR THE PRODUCT IS NOT THE PRODUCT YOU ORDERED, BASED ON YOUR ORDER CONFIRMATION).
Shipping charges are non-refundable in cases where restocking fee applies.
Customer has the option of receiving the product back at the customer's expense. The customer must notify us of that option in RMA letter.
Typically returns are processed by the RMA department within 10 business days from the date of receipt. Processing time may vary
for different products. The return status may be checked online.
Compuvest.com reserves the right to make a decision based on test results, whether to replace, repair (by sending it to the
manufacturer), or to refund, store credit in accordance with our return policy.
In case of exchange/replacement, the original warranty period transfers to the exchanged/replaced item.
Compuvest.com will not accept any products back that have been physically damaged, burned, abused, misused, neglected, repaired
or modified.
Processors (CPUs) Return Policy
Return for refund within: 7 days from receipt of product
Return for replacement within: 30 days
This is our Detailed Processor (CPU) Return Policy. Physically damaged CPUs cannot be returned to Compuvest.com.
CPUs must be returned within 7 days from date of invoice for refund. All refunds on CPUs are made at current market value.
Opened retail CPUs may not be returned back under any circumstances - must be sent directly to the manufacturer. No exceptions
All bulk CPUs (non-retail packaging) hold 30 days warranty for replacement with Compuvest.com and not be extended. No exceptions
Improper installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent/broken pins are
considered physically damaged and cannot be returned for refund or replacement. Physical damage includes (but is not limited to) improper
handling and any other type of damage sustained by irregular use.
Compuvest.com encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve
an installation problem and may void your Compuvest.com return policy. Buyers requesting a refund may have to pay a 15% restocking fee.
Compuvest.com wills not cross-ship replacement CPUs.
Projector Lamps have 30 days warranty from date of invoice. After 30 days, the manufacturer warranty may apply. No exceptions.
Backup Cartridges, Tapes, Blank Media (CDs, DVDs, Video/Audio tapes) will only be accepted in original, sealed and unopened
packaging. All opened product mentioned will not be accepted and will be returned back to the customer. No Exceptions.
Printer Cartridges have 30 days warranty only. Defective printer cartridges must be returned back to Compuvest.com within
30 days from the date of invoice.
Notebook Batteries have 30 days DOA warranty only. Defective batteries must be returned back to Compuvest.com within 30 days
from date of invoice.
Software and Software licenses will only be accepted in the original, sealed and unopened packaging. No opened Retail software
will be accepted back. OEM Software is 100% non-refundable once purchased and delivered. OEM version software is intended for system
builders only and cannot be transferred to another PC once installed. Purchasers of this software are required to comply with the terms
and conditions of the System Builder License, including responsibility for providing all end-user support. Compuvest.com is not
responsible for any Software incompatibility and/or support. Software incompatibility does not qualify software as damaged or defective.
LCD Monitor Limited Return Policy
Compuvest.com sells many products such as Notebooks and Monitors that feature LCD (Liquid Crystal Display) screens. Compuvest.com adheres
to the dead-pixel policy that is observed by the majority of our manufacturers. In order to declare any product with an LCD screen "defective"
and eligible for replacement or refund through any applicable Compuvest.com Return Policy, there must be a minimum of 8 (eight) dead LCD pixels.
Desktop PC, Notebook, and Tablet PC Return Policy A defective Desktop PC, Notebook, or Tablet PC that is returned for a replacement may be
repaired or replaced at Compuvest.com discretion, unless otherwise required by law. We strive to uphold our standard RMA processing time for
these types of items; however, in some situations the item must be sent to the manufacturer for repairs. Unfortunately Compuvest.com cannot
expedite the RMA repair process in these situations, as we must abide by the manufacturer's established processing time.
If a Desktop PC/Notebook/Tablet PC is returned for a replacement, but no problems are found, the Desktop PC/Notebook/Tablet PC will be returned
at your (the buyer's) expense. You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy
before completing your order. By confirming your order, you indicate your agreement to this policy.
Cisco products. All Sales of Cisco Authorized Refurbished Equipment are FINAL. No returns for credit.
Any non-working equipment that is still under warranty will be replaced by Cisco Systems.
- RMA number is good for 14 days.
- When requesting an RMA#, customer must match the serial number of the product being
returned and the one on the original invoice.
- Customer should always provide a detailed and specific description of the problem with
the product or the reason for return.
- Customer should always show the RMA number on the shipping package.
- Shipping of the product back to us in proper packaging is totally on customer's
responsibility. In case the package sent back to us is lost or damaged, the shipper (sender) needs to file
the claim with the carrier in order to recover the funds. We will not carry any responsibility for the
package and its contents in this case.
The purchaser is responsible for any and all
additional fees, duties, taxes, associated with orders shipped outside of the
continental USA.
- Compuvest is not responsible for providing a specific delivery service to receiver's
area if it cannot be provided by a designated carrier.
- We agree to file any damage claim immediately with its designated shipping carrier.
- Any incorrect or missing item in the shipment, or a damaged package received by
Purchaser must be reported to our customer service within two business days from the date of receiving
the products.
- After carrier processes the claim and we receive documentation confirming that the
claim is not denied, we can proceed with the refund or sending a replacement (carrier may request a damage
evaluation of the original package in order to proceed with the claim). Purchaser can check the status
of the claim by calling either to the carrier and providing the tracking number (can be obtained from our
web-site) or to CompuVest customer service.
- Prices are good within two days from the time of the purchase order..
- Price are subject to change without notice..
The purchaser is responsible for any and all
additional fees, duties, taxes, associated with orders shipped outside of the
continental USA.
The purchaser agrees that if the purchase is cancelled after the close of business on the date that the credit card is charged, and there is no fault by Compuvest, a fifteen percent (15%) fee may be charged at Compuvest's discretion.
This legal notice applies to all proprietary material available through this Internet sites,
www.intervest-pac.com, www.compuvest.com, www.compuvest1.com, www.intermultiware.com hereafter referred
to as "this Site."
Intellectual Property:
Unless otherwise noted, product names, designs, logos, titles, text, images, audio and video
within this Site are the trademarks, service marks, trade names, copyrights or other property of
CompuVest Corparation (Intellectual Property of CompuVest). all other unregistered and registered trademarks
are the property of their respective owners. Nothing contained on this Site should be construed as granting,
by implication, estoppel, or otherwise, any license or right to use any of the Intellectual Property of
CompuVest displayed on this Site without the written permission of CompuVest.
Use of this Site:
CompuVest maintains this Site for your personal information, education, and communication.
Please feel free to browse this Site. You may download material displayed on this Site for non-commercial,
personal use only, provided you also retain all copyright and other proprietary notices contained on the
materials. You may not, however, distribute, modify, transmit, re-use, re-post, or use the content of this
Site for public or commercial purposes, including the text, images, audio and video without written permission
of CompuVest Changes periodically are made to the information contained in this Site.
No Warranties:
Limitation of Liability: THIS SITE IS PROVIDED "AS IS"
WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
CompuVest also assumes no responsibility, and shall not be liable for any such damages to or viruses that
may infect your computer equipment, software, data or other property on account of your access to, use of,
browsing in this Site or your downloading of any materials, data, text, images, video or audio from this
Site or any linked sites.
In no event shall CompuVest or any other party involved creating, producing, maintaining or
delivering this Site, or any of their affiliates, or the officers, directors, employees, shareholders, or
agents of each of them, be liable for any damages of any kind, including without limitation any direct,
special, incidental, indirect, exemplary, punitive or consequential damages, whether or not advised of
the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection
with the use or performance of, or your browsing in, or your links to other sites from this Site.
Unaffiliated Products and Sites:
Descriptions of, or references to, products, publications or sites not owned by CompuVest
or its affiliates do not imply endorsement of that product, publication or site. CompuVest has not reviewed
all material linked to this Site and is not responsible for the content of any such material. Your linking
to any other sites is at your own risk.
Communications with this Site:
You are prohibited from posting or transmitting any unlawful, threatening, libelous,
defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that
could constitute or encourage conduct that would be considered a criminal offense, give rise to civil
liability, or otherwise violate any law. CompuVest will fully cooperate with any law enforcement authorities
or court order requesting or directing CompuVest to disclose the identity of or help identify or locate
anyone posting any such information or materials.
Any communication or material you transmit to this Site by e-mail or otherwise, including
any data, questions, comments, suggestions, or the like is, and will be treated as, non confidential and
non-proprietary. CompuVest cannot prevent the "harvesting" of information from this Site,
and you may be contacted by CompuVest or unrelated third parties, by e-mail or otherwise, within or outside
of this Site. Anything you transmit may be edited by or on behalf of CompuVest, may or may not be posted to
this Site at the sole discretion of CompuVest and may be used by CompuVest or its affiliates for any purpose,
including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting.
Furthermore, CompuVest is free to use any ideas, concepts, know-how, or techniques contained in any
communication you send to this Site for any purpose whatsoever including, but not limited to, developing,
manufacturing and marketing products using such information.
Although CompuVest may from time to time monitor or review discussions, chats, postings,
transmissions, bulletin boards, and the like on this Site, CompuVest is under no obligation to do so and
assumes no responsibility or liability arising from the content of any such locations nor for any error,
defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy
contained in any information within such locations on this Site. CompuVest assumes no responsibility or
liability for any actions or communications by you or any unrelated third party within or outside of this
Site.
United States Governing Law:
This Site was developed in the United States of America in accordance with and shall be
governed by, and your browsing in and use of this Site shall be deemed acceptable of, the laws of the State
of Washington, United States of America. Notwithstanding the foregoing, this Site may be viewed
internationally and may contain references to products or services not available in all countries.
References to a particular product or service do not imply that CompuVest intends to make such products or
services available in such countries. Any claims or disputes shall be brought in the appropriate state or federal
court in King County, Washington. This would bring better closure to the possibility of foreign or out of state claims and
suits.
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